What personal information and data do we collect?
Our backend automatically logs every user visit in a temporary log file. All user information is logged and analyzed anonymously. This information usually contains IP addresses, information on the browser used, on the operating system used, the amount of data transferred, the name of the ISP, date and time of access, name and URL of the referring website, if our website was accessed via link, and the search term that was used to find our website. Trilliant AG mostly needs this data to enable the use of our contents, as well as for system security and technical administration features.
In order for a site visitor to use services on our website, users will sometimes need to register by entering email address, mailing address, phone number, ID number, country of residence, and password, which we need to help us with identification.
When users fill out online forms, such as contact forms or newsletter forms, Trilliant AG collects the data that the user has filled in online. This information will usually be recorded in our backend, and might be used for further client communication.
Who owns the collected data?
The owner of all data collected under 1. Is Trilliant AG, Crypto Valley Labs, Dammstrasse 16, 6300 Zug, Switzerland.
How we use your information
Any of the data described under 1. will only be used for the following purposes, unless you have given your express consent to process additional user data when using certain services. Collecting your data helps us to develop and improve our digital presence and also makes us able to optimize our range of products and services.
The data we collect from our visitors is used for the following purposes:
- To quickly process your transactions
- To enable you as a visitor to use our digital presence (establish a connection)
- To manage our website internally, for example to perform technical adjustments and maintenance, also in regards to online security
- To send periodic emails regarding your order or other products and services we provide
- To optimize the user friendliness of our website, which we achieve by collecting statistics about user behaviour, all of which is analyzed anonymously.
- To provide logins, online services, and contractually-compliant processing of these servicess
- To tailor our digital presence to specific target groups with targeted information which might particularly interest you
- To increase and improve the security of our website and prevent fraud
- To follow up with our visitors and communicate via live chat, email, phone or other media channels
How we protect your information
The data we collect from our website visitors is saved and treated confidentially, using appropriate technical and organizational precautions. We protect your data from loss or manipulation as well as from authorized access by third parties. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our website as secure as possible.
We implement a number of security measures when a user enters, submits or accesses their information and your personal information is contained behind secured networks and only accessible to a number of persons who have special access rights to such systems, and are required to keep the
information confidential. In regards to sensitive information such as credit card information that you supply us with, the information is encrypted via Secure Socket Layer (SSL) technology, and for your convenience we may store your credit card information for longer than 60 days in order to expedite future orders, and to automate any billing process.
How we share your information
Your personal data is not transferred to third parties or otherwise transmitted without your express consent. Your information will not be retained by us for longer than necessary and will remain confidential. This excludes the transmission to third parties that provide services which are part of Trilliant AG´s services. In case, Trilliant AG cooperates with these third parties on such services, necessary data will be made available to these third parties. These third parties are still subject to the same obligations with regard to data protection as Trilliant AG itself. This also excludes transmission of personal data to governmental institutions and authorities, as well as to private persons with a right thereto based on statutory regulations, court orders or regulatory decisions, as well as its transfer to governmental institutions for the purposes of taking legal actions or prosecution should our legally protected rights be challenged.
By using our website, you agree and acknowledge to the processing of data about you by Google in the manner and for the purposes set out above.
We also use Google Adsense Advertising on our website. Particularly we use Google Adsense for Remarketing and for Analyzing demographics and interests. With Adsense we use first-party cookies and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they related to our website. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, users can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out browser add-on.
Third Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners who assist us in operating our website, conducting our business, or serving our users, so long as the those parties agree to keep this information confidential. We may also release information when it´s release is appropriate to comply with the law, enforce our site policies, or protect ours or other´s rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other users. We do not include or offer third-party products or services on our website.
If you would like any data to be amended, blocked, or deleted, please contact us in writing or by email, together with a copy of your passport or ID, under the following address. Trilliant AG, Crypto Valley Labs, Dammstrasse 16, 6300 Zug, Switzerland. If the deletion of your data is not permitted for statutory or contractual reasons or by commercial or tax laws, in particular by statutory retention periods, the data will be blocked instead of deleted.
Note that contacting us with the online form or via email will not be encrypted and will therefore be susceptible to the security risks typically involved with such methods of communication.